APOPS Business Suite Start free

Help and questions

Short answers to what businesses ask us most. Still unsure? Press Contact APOPS at the bottom and we reply by email.

Free trial

What do I get in the free trial?

Quotes, invoices and receipts, payment collection, payouts, suppliers and reports, for 60 days. No card is needed.

What happens when the trial ends?

Your workspace becomes read-only until you upgrade. If you do not upgrade within 60 days, the company's data is permanently deleted and you receive a certificate of data destruction. Download your data before then under Companies & data; we remind you.

What about the other modules?

They are premium services. Each can be tried free for one week from the menu. Book a demo to see them.

How do I sign in?

With your email and password, then a one-time code. You choose how the code reaches you.

Your data

Can other companies see my data?

No. Every company works in its own private workspace.

Does APOPS keep or use our data?

No. Your company is the data controller; APOPS only processes the data to run the service (Kenya Data Protection Act, 2019 and GDPR). We do not use, sell, share or keep your business data for ourselves. Every quote, invoice and receipt carries its own tamper-proof seal, like a wax seal on a letter: if anyone changes a document after it is issued, the seal no longer matches and it shows. Your customers can check any document is genuine at /verify. Read the data protection terms.

Who owns the data?

You do. We never sell it.

Is my data deleted if I stop?

A paying company's data is kept. You can ask us to delete it or hand it over at any time. A free trial that is not upgraded is deleted after 60 days, with a certificate of data destruction.

Premium

How do I upgrade?

Press Upgrade to premium in the app. We send you a short enrolment form and agreement, and your first invoice follows.

What are the packages and prices?

We agree the price with you when you upgrade. Book a demo or press Contact APOPS.

Groups of companies

We run several companies. How does that work?

Each company has its own books, numbering, users and details, under one login. Ask us about the group price.

Payments and payouts

Can customers pay by mobile money, card or bank?

Yes. Every invoice has a secure payment link, and mobile money prompts can be connected as a set-up service. Money always goes straight to your own accounts; we never hold your funds.

Can we pay suppliers and staff from the app?

Yes, with approvals and a full record of every step. Book a demo to see it.

Your own server

Can we run the system on our own server and domain?

Yes. Ask for the details: a member of APOPS will contact you shortly on WhatsApp.

Custom solutions

We need a system made for our kind of business. Can you build it?

Yes: shop and point of sale, stock, pharmacy, property and rent, school fees, booking, tours and travel, guard management and more, connected to your billing and payments. Tell us what you need.

Tax and records (Kenya)

Are the invoices eTIMS invoices?

Not yet. Businesses in Kenya must issue invoices through KRA eTIMS; invoices from the suite say so at the bottom. Keep issuing your eTIMS invoices as you do today; ask us about connecting eTIMS.

How long must we keep records?

At least 5 years (Tax Procedures Act). Download your data regularly, and always before a free trial ends.

Who handles our tax?

You do. The suite helps (client KRA PIN, VAT, withholding, salary deductions), but confirm rates and filings with your tax advisor.

Security

How is our account protected?

Every sign-in is confirmed with a one-time code, documents sent by email are protected with a password, and every document can be checked as genuine.

Who owns the software?

The software and its source code are the property of APOPS Assurance Ltd. You get the right to use it; your business data stays yours. See the terms.

Refer a friend

How does it work?

Open Refer a friend in the app and share your link. When a company you refer starts paying, you are rewarded. The details are in the app.

Book a demo

Want to see how quotes, payments, payouts, approvals and reports work for your business? We walk you through it and answer your questions.

Ask for a demo   or email orders@apopsassurance.com

Support

How do we get help?

In the app, press Feedback / Support (bottom right). Our team answers there and by email. We are taking feedback to improve the modules, so tell us what to improve. You can also WhatsApp +254 722 102 317.

Contact APOPS

Premium, payments set-up, own server, custom solutions or anything else. We reply by email.